Refund policy

Return and Refund Policy for floridayota.com

Effective Date: 8-30-2025

Thank you for shopping with [Your Website Name]. We appreciate your business and strive to deliver a great experience. Please read our Return and Refund Policy carefully before making a purchase.

1. Digital Products (Photos)

All products sold on our website are digital and delivered electronically. Due to the nature of digital content, all sales are final and non-refundable once the purchase is completed.

  • We do not offer refunds for:

    • Change of mind

    • Accidental purchases

    • Failure to download or access the product due to user error

2. Exceptions – Refund Eligibility

We may offer a refund only under the following exceptional circumstances:

  • Duplicate Purchases: If you were charged more than once for the same product, we will refund the duplicate transaction.

  • Non-Delivery: If you do not receive your digital download within 24 hours and our support team is unable to resolve the issue.

  • Corrupted or Inaccessible Files: If the product file is damaged or cannot be accessed and a replacement file cannot be provided.

To request a refund under these exceptions, please contact us at [insert support email] within 7 days of purchase, with your order number and a brief explanation of the issue.

3. Giveaway Entries

Purchases of digital products may include entry into our car giveaway promotion. Please note:

  • Giveaway entries are tied to product purchases and are non-refundable.

  • If a refund is issued (in rare cases), the corresponding giveaway entry will be voided.

  • Giveaway eligibility is governed by our Giveaway Terms & Conditions.

4. Chargebacks and Disputes

If you initiate a chargeback or payment dispute without first contacting us to resolve the issue, you may be permanently banned from making future purchases or participating in promotions.

5. How to Contact Us for Refund Requests

If you believe you are eligible for a refund under our policy, please contact us:

  • Email: info@floridayota.com

  • Subject: Refund Request – Order #[Your Order Number]

  • Include: Order number, full name, reason for the refund request, and any relevant screenshots

We will review your request and respond within 3–5 business days.

6. Changes to This Policy

We reserve the right to modify this Return and Refund Policy at any time. Updates will be posted on this page with a revised "Effective Date." Continued use of our site after such changes constitutes your acceptance of the updated policy.